Accessibility

Accessibility & Inclusivity at The Crown Inn, Coniston

At The Crown Inn, we are committed to ensuring that all our guests feel welcome and comfortable, whether they are visiting for a meal, a drink, or an overnight stay. We strive to create an environment that is accessible and inclusive to all, regardless of mobility, sensory impairments, or other individual needs. Below, you will find detailed information on how we accommodate accessibility requirements throughout our pub and hotel.

Building Access & Customer Journey

• The Crown Inn has two main entrances, both of which have been designed to be intuitive and inviting.
• Our newly created entrance features an external canopy inspired by historical photographs from 1909, providing a sheltered and well-signposted entry point.
• Internally, we have relocated the bar to the center of the trading areas, ensuring that customers can easily navigate the space from either entrance.
• Wide pathways and thoughtfully arranged seating allow for ease of movement throughout the pub and dining areas.

Accessible Accommodation

• We offer a fully accessible ground-floor bedroom, designed with step-free access and an accessible ensuite bathroom.
• The bedroom is fully wheelchair accessible, featuring a twin bed setup to accommodate a carer if needed.
• The bathroom is a full wet room, equipped with a seat in the shower, grab rails, and additional rails near the toilet for ease of use.
• There is ample space in the room to allow for a full wheelchair turning circle.
• The door handle is positioned at an accessible height, with a ramp leading from the entrance for smooth access.
• The wardrobe and other storage have been designed at a low height for easy reach.
• Accessible parking is available immediately between the pub and the room for convenience.

Dining & Bar Areas

• Dining tables are at a suitable height for wheelchair users, and we ensure flexible seating arrangements to accommodate different needs.
• We offer menus in large print upon request and can provide additional assistance for those with visual impairments.
• Dietary requirements and food allergies are fully catered for—please inform our staff, who are trained to assist.

Parking & Transport

• We have designated accessible parking spaces close to the entrance.
• A drop-off area is available for guests requiring assistance.
• Local transport links and taxi services can be arranged for guests who need additional support.

Hearing & Vision Considerations

• We provide well-lit spaces with clear signage for guests with visual impairments.
• Our staff are trained to communicate clearly and assist guests with hearing impairments as needed.

Service Animals & Assistance Dogs

• Assistance dogs are always welcome throughout the pub and hotel.
• Water bowls are available upon request, and we can provide a quiet space if needed.

Neurodivergent & Sensory Considerations

• We recognize that some guests may prefer quieter spaces, and we aim to accommodate this by offering quieter dining areas where possible.
• Background music and lighting levels can be adjusted upon request to enhance comfort.

Commitment to Inclusivity

• Our team has undergone training to ensure an understanding of accessibility and inclusivity best practices.
• We are dedicated to making ongoing improvements to our facilities and welcome feedback on how we can better serve all our guests.

At The Crown Inn, we believe in creating an environment where everyone can relax and enjoy their visit. If you have any specific requirements or would like more information, please contact us in advance, and we will be happy to assist.